Order Management

In order to proactively manage and control the process from order handling and provisioning through to actual fulfillment, there is an inherent need for systems to integrate and communicate across functional, organizational and inter-organizational boundaries.

Business process automation provides a common system for moving information through the supply chain. Moreover, it allows these flows to be synchronized, making it possible for the whole chain to operate in step, from customer order, to service provider and then back to customer with fulfillment.

AIS provides the power to monitor all the complex links to billing, customer records, marketing, front office support, service implementation, workforce management, network resource and modification, and interconnects with other service providers.